Customer Service Survey Please take a moment to complete the survey below. * indicates required Email Address * How often do you call in to the Home Office? * Frequently (4 or more times/month) Occasionally (about 2-3 times/month) Rarely (1 time/month) Very rarely (Less than 1 time/month) Never How would you rate our Customer Service Representatives in the following categories? Knowledge (You are confident in our answers) * Excellent Good Fair Poor Attitude/Enthusiasm (We are friendly and professional) * Excellent Good Fair Poor Timeliness (We answer your questions, resolving your concerns quickly) * Excellent Good Fair Poor Availability (How quickly we answer your call) * Excellent Good Fair Poor Please share any of your compliments or suggestions for improvements. (255 character limit) *